Integrity: the internal reporting channel

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Every day, Enabel must gain the trust of its donors, the partner countries and the people for whom Enabel works. This is why every Enabel employee and stakeholder can report any breach of integrity. Enabel will not tolerate any reprisals against an employee or stakeholder for reporting an integrity violation.

How to report?

You may report any breach of integrity or of the Enabel Code of Conduct. For instance, abuse of power, violation of the law, bad usage of resources, a conflict of interest, purchasing fraud, theft or embezzlement or corruption (bribes), a violation of the environmental or social regulation, and so forth.

You can report this in the following ways:

  • via our dedicated internal reporting channel, https://enabel.grantthornton-whistle.com, on which you can also leave a voice message
  • by e-mail to integrity@enabel.be
  • in person or online, by requesting an interview by e-mail to integrity@enabel.be, or simply by visiting our offices in Brussels (2nd floor, “Internal Audit / Evaluation’ base camp)
  • by post addressed to:
    Enabel – Integrity desk
    Rue Haute 147
    1000 Brussels
    Belgium

Who can make a report?

  • Member of personnel of Enabel, including interns
  • suppliers / service providers of Enabel
  • partners of Enabel
  • the beneficiaries of Enabel’s activities
  • former Enabel employees or job applicants
  • any other person who wishes to report a breach of integrity in connection with Enabel.

How do we ensure confidentiality and anonymity?

Enabel treats all reports while respecting confidentiality. You can also report a breach of integrity or of the Enabel Code of Conduct anonymously. Thanks to our internal reporting channel, the integrity desk can keep you updated of your report while respecting your anonymity.

 

Protection against retaliation

Enabel does not tolerate any direct or indirect retaliation (dismissal, disciplinary measure, unfavourable evaluation, refusal of promotion, relocation, etc.) against a whistleblower who has reported an integrity violation. This protection applies as long as you have made a report in good faith and you have a reasonable suspicion that the facts reported are true. If you believe you are a victim of reprisals, you can report it to the Integrity desk.

 

External reporting and support

As a whistleblower, you can also make a report to the relevant external authorities or make a public disclosure. The Belgian Federal Ombudsman’s Guide to Whistleblowing provides an overview of the possibilities and rights of whistleblowers.

As a whistleblower, you can request legal protection from the Belgian Federal Ombudsman (https://www.federaalombudsman.be/en/centre-for-integrity/whistleblowers) or legal, psychological or career support from the Federal Institute for Human Rights (https://federaalinstituutmensenrechten.be/en/whistleblowers). If you are the victim of discrimination or racism and you are employed in Belgium, you can also report to Unia, the Institute for the Equality of Women and Men (IGVM-IEFH) or the Flemish Institute for Human Rights.

 

What follow-up is given to your report

All reports are handled by Enabel’s Integrity desk. The Integrity desk is represented by Enabel’s internal audit service, an independent entity within the Enabel structure, which reports directly to the Board of Directors.

All reports are taken seriously. We acknowledge receipt of reports within 7 days. Within a maximum term of 3 months, we will inform you of the outcome and any action taken.

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