Accessibility of the site


Last update – 17/10/2022 

Internet accessibility means ensuring that people with a wide range of abilities can easily access the information and functions available on the internet.

As a public sector organisation, Enabel is to ensure equal access to information for all users, able and disabled, regardless of the device or software they use and the environment in which they work, so that they are able to use the information, services and tools we provide.

We are committed to making our website accessible and are actively working to improve the experience for all users by enhancing accessibility and user-friendliness. This means ensuring that our products and content meet current standards, including those referred to in the EU’s Website Accessibility Directive (Official Journal of the European Union), which came into force in December 2016.

The Directive requires public sector organisations to apply the European standard EN 301 549 to their websites and online tools. This standard is based on the latest version of the Web Content Accessibility Guidelines (WCAG) 2.1, which is AA compliant.

The Web Content Accessibility Guidelines have been developed by the World Wide Web Consortium (W3C) as part of the Web Accessibility Initiative. They are intended for all providers, editors, creators and designers of web content.

Accessible content should respect the four principles of web accessibility:

Perceptibility – content should be provided in such a way that the user, with at least one of his or her senses, is able to access it. For example, images are described using alternative text for users with visual impairments.

Usability – content can be controlled by means of various tools. For example, people who are unable to use a mouse can access content using only the keyboard.

Understandability – clear and simple language and predictable and consistent interfaces should be used. This is useful for people with cognitive or reading disabilities.

Robustness – the website should work properly with various browsers, devices and platforms, including assistive technologies.

Compliance status

This website is optimised to apply the European standard EN 301 549 and partially complies with the Web Content Accessibility Guidelines (WCAG) 2.1 level AA.


You should be able to: 

Enlarge without difficulty up to 300% most of the elements contained on the website;

Consult most of the elements contained on the website only with the keyboard;

View most of the material on the website using assistive technologies, such as a screen reader or magnifying glass.

Despite our efforts to achieve accessibility of the website, some content, such as the videos on some pages, may not yet be optimised. We constantly monitor the accessibility of our website and continue to make improvements to the accessibility features.


By giving us your opinion, you will help us to improve the accessibility of our website.

Please let us know if you encounter any problems, if you need access to information that you find inaccessible or if you find any of our features particularly useful. We will respond as soon as possible.

If you have any questions or comments about the accessibility of this website, please send a message to

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